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Discussion topic: Is Sky Cinema not working for anyone else today?

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This message was authored by Krazeekiwi This message was authored by: Krazeekiwi

Is Sky Cinema not working for anyone else today?

I choose a film, it brings up the Play screen but then the screen goes blank. No picture or sound. Other Sky systems seem to be working ok. I tried another movie but the same thing happens. I have a new Cinema subscription, this would have been my first try at watching a movie in Cinema... Cinema is listed in my Products. Mystified!


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This message was authored by Nigelb1972 This message was authored by: Nigelb1972 Answer

Re: Is Sky Cinema not working for anyone else today?

Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting 

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This message was authored by Nigelb1972 This message was authored by: Nigelb1972 Answer

Re: Is Sky Cinema not working for anyone else today?

Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting 

Krazeekiwi
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This message was authored by Krazeekiwi This message was authored by: Krazeekiwi

Re: Is Sky Cinema not working for anyone else today?

Hi @Nigelb1972 

Will try that now, thanks...

Krazeekiwi
Topic Author
This message was authored by Krazeekiwi This message was authored by: Krazeekiwi

Re: Is Sky Cinema not working for anyone else today?

Many thanks, working now! Sleepyhead puck needed waking up... 🙂

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