This discussion topic has been answered Discussion topic: Is Sky Cinema not working for anyone else today?
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Message posted on 12 May 2024 04:50 PM
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I choose a film, it brings up the Play screen but then the screen goes blank. No picture or sound. Other Sky systems seem to be working ok. I tried another movie but the same thing happens. I have a new Cinema subscription, this would have been my first try at watching a movie in Cinema... Cinema is listed in my Products. Mystified!
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Message posted on 12 May 2024 05:01 PM
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Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting
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Message posted on 12 May 2024 05:01 PM
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Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting
Message posted on 12 May 2024 05:04 PM
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Re: Is Sky Cinema not working for anyone else today?
Hi @Nigelb1972
Will try that now, thanks...
Message posted on 12 May 2024 05:13 PM
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Re: Is Sky Cinema not working for anyone else today?
Many thanks, working now! Sleepyhead puck needed waking up... 🙂
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