3

This discussion topic has been answered Discussion topic: Is Sky Cinema not working for anyone else today?

Reply
This message was authored by: Krazeekiwi

Is Sky Cinema not working for anyone else today?

I choose a film, it brings up the Play screen but then the screen goes blank. No picture or sound. Other Sky systems seem to be working ok. I tried another movie but the same thing happens. I have a new Cinema subscription, this would have been my first try at watching a movie in Cinema... Cinema is listed in my Products. Mystified!


Best Answers
This message was authored by: Nigelb1972 Answer

Re: Is Sky Cinema not working for anyone else today?

Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting 

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Nigelb1972 Answer

Re: Is Sky Cinema not working for anyone else today?

Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting 

Did this answer not help you?

Avatar for Krazeekiwi
Level 1 icon
Topic Author
This message was authored by: Krazeekiwi

Re: Is Sky Cinema not working for anyone else today?

Hi @Nigelb1972 

Will try that now, thanks...

Avatar for Krazeekiwi
Level 1 icon
Topic Author
This message was authored by: Krazeekiwi

Re: Is Sky Cinema not working for anyone else today?

Many thanks, working now! Sleepyhead puck needed waking up... 🙂

Reply
Answered - Go to Answer