0

Discussion topic: Internet connection

Reply
This message was authored by philip711 This message was authored by: philip711

Internet connection

Sky keeps losing interest connection but speed is good both download and upload
Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

Do you have Networked Standby Mode set to ON, and Overnight Powersaving Mode set to OFF in the stream puck's settings?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Internet connection


@philip711 wrote:
Sky keeps losing interest connection but speed is good both download and upload


What's losing internet connection the Puck or the Router?

 

Exiled in HH
philip711
Topic Author
This message was authored by philip711 This message was authored by: philip711

Re: Internet connection

Internet is fine just sky the goes off, 4g router,  sky puck doesn't go on standby.?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion