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Discussion topic: Internet connection

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This message was authored by: philip711

Internet connection

Sky keeps losing interest connection but speed is good both download and upload
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This message was authored by: MarkGoldsmith

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

Do you have Networked Standby Mode set to ON, and Overnight Powersaving Mode set to OFF in the stream puck's settings?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: Internet connection


@philip711 wrote:
Sky keeps losing interest connection but speed is good both download and upload


What's losing internet connection the Puck or the Router?

 

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This message was authored by: philip711

Re: Internet connection

Internet is fine just sky the goes off, 4g router,  sky puck doesn't go on standby.?

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