I've not received my sky puck yet. And I was wondering where it is.

[Walter1920]

I was promised I would receive my sky puck Monday, but it hasn't arrived 

[SlenderRobert]

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@Walter1920 wrote:

I was promised I would receive my sky puck Monday, but it hasn't arrived 

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Have you checked 'View My Orders' on the MySky app home page? 

[Walter1920]

Yes. It just says activate sky streaming TV. 

Activation due.

[SlenderRobert]

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@Walter1920 wrote:

Yes. It just says activate sky streaming TV. 

Activation due.

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Have you not received any delivery information from DPD? If not then you'll need to ring Sky to check on when the order was dispatched. 

[Walter1920]

What number do I ring 

[SlenderRobert]

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@Walter1920 wrote:

What number do I ring 

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If you have a landline or mobile with Sky then you can call 150 otherwise you'll need to click on the 'still need help' button at the bottom of this page to reveal a number as we can't post them on here:

https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stre...