@Proon wrote:
I started to subscribe to Sky stream 3 months ago. At least once a day the sound and picture will 'freeze' and a message come up to say the programme is re loading . Very frustrating. What do I need to do to prevent this happening? I already have a signal booster
Unfortunately Sky Stream is very sensitive to broadband speed fluctuations, more so than most other streaming devices. WiFi signal boosters are not good at maintaining stability.
As @GD1 advises, connecting direct to your router via ethernet cable and turning off WiFi on the puck will give you a better chance of maintaing a stable service, or alternatively you could try using powerline adapters to carry the signal from your router to the puck if it's too far away for a direct connection.
