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This discussion topic has been answered Discussion topic: I need a technician to setup my new stream equipment

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Avatar for Libra
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This message was authored by: Libra

Message posted on ‎10 Apr 2024 04:50 PM

I need a technician to setup my new stream equipment

I need to book an engineer to setup my new stream equipment 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf Answer

Message posted on ‎10 Apr 2024 04:52 PM

Re: I need a technician to setup my new stream equipment

Posted by a Superuser, not a Sky employee. Find out more

@Libra  There is no engineer support for stream it's a customer plug and play setup 

 

connect to the tv switch on and follow on screen instructions 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Avatar for SKY1992bf
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Superuser
This message was authored by: SKY1992bf Answer

Message posted on ‎10 Apr 2024 04:52 PM

Re: I need a technician to setup my new stream equipment

Posted by a Superuser, not a Sky employee. Find out more

@Libra  There is no engineer support for stream it's a customer plug and play setup 

 

connect to the tv switch on and follow on screen instructions 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Apr 2024 04:57 PM

Re: I need a technician to setup my new stream equipment

Posted by a Superuser, not a Sky employee. Find out more

@Libra In additioo to @SKY1992bf post did you order broadband at the same time?

 

If so this is a install date of minimum 10 workimng days from placing the order, it is not delivered/installed at the same time you get your stream puck.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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