Discussion topic: I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use puckx
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Message posted on 11 Jan 2024 08:22 PM
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I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use puckx
Can you use pucks and sky Q mini boxes combined? I was only sent 1 puck but I already had 3 mini boxes
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Message posted on 11 Jan 2024 08:28 PM
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Re: I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use p
@Rhi1 Glass multi room is not a like for like swap for your Q setup
you have to physically order the number of pucks you require when placing your order or add them via your online account once it's setup
you can't combine sky glass/stream puck with sky Q hardware
in addition if they have not done so already sky will soon request you to send back the loaned sky Q hardware
Message posted on 11 Jan 2024 10:19 PM
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Re: I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use p
In additon to the information provided above, any extra stream puck will cost £39.95 to order. When you add Whole Home to your TV subscription the first puck you get is free.
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Message posted on 12 Jan 2024 08:02 AM
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Re: I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use p
@Rhi1 wrote:Can you use pucks and sky Q mini boxes combined? I was only sent 1 puck but I already had 3 mini boxes
You will have to send sky q box back. You can't have both
Message posted on 12 Jan 2024 08:12 AM - last edited: 12 Jan 2024 08:13 AM
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Re: I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use p
... and minis ... and remotes!
Message posted on 12 Jan 2024 10:10 AM
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Re: I have multi room at the moment but upgraded to sky glass, they only sent me 1 puck, can I use p
Your sky multi room subscription stops when you activate your puck
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