07 Mar 2024 05:56 PM
I have had a black blank screen on cH4 for Several days
07 Mar 2024 06:08 PM
@Lozzer1962 wrote:I have had a black blank screen on cH4 for Several days
On the live stream or the Channel 4 app? Have you tried a reboot of the puck? Turn it off at the wall for a minute then power back on and see if that helps.
Otherwise, a factory reset may be necessary, but there are quite a few other people who are having issues with the Channel 4 app on Glass & Stream and I believe Sky and Channel 4 are trying to work out a proper resolution. No timescale has been given though.
07 Mar 2024 06:08 PM
@Lozzer1962 wrote:I have had a black blank screen on cH4 for Several days
On the live stream or the Channel 4 app? Have you tried a reboot of the puck? Turn it off at the wall for a minute then power back on and see if that helps.
Otherwise, a factory reset may be necessary, but there are quite a few other people who are having issues with the Channel 4 app on Glass & Stream and I believe Sky and Channel 4 are trying to work out a proper resolution. No timescale has been given though.