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Discussion topic: How to get a puck replacement

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This message was authored by Wa33 This message was authored by: Wa33

How to get a puck replacement

How to get a new stream replacement puck


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: How to get a puck replacement

Posted by a Superuser, not a Sky employee. Find out more

You would need to call Sky and go through several troubleshooting steps first to prove the issue is with the puck.

 

What issues are you having?

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: How to get a puck replacement

Posted by a Superuser, not a Sky employee. Find out more

You would need to call Sky and go through several troubleshooting steps first to prove the issue is with the puck.

 

What issues are you having?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Wa33
Topic Author
This message was authored by Wa33 This message was authored by: Wa33

Re: How to get a puck replacement

No WiFi signal message, and sometimes it just showed a colour line on tv and needs rebooting

Wa33
Topic Author
This message was authored by Wa33 This message was authored by: Wa33

Re: How to get a puck replacement

Thank you

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