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Discussion topic: How do you activate sky

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This message was authored by: James484u

How do you activate sky

I can't get sky it keeps saying go to sky/activate and that page won't come up
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This message was authored by: GD1

Re: How do you activate sky

Posted by a Superuser, not a Sky employee. Find out more

@James484u  You've posted this in the Sky Q forum, however Sky Q doesn't get activated online.  Do you have Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: James484u

Re: How do you activate sky

Hi yes it's sky stream I havnt a clue what that's called I'm not tech savvy I'm geting old. Sorry

 

This message was authored by: lettice

Re: How do you activate sky

Posted by a Superuser, not a Sky employee. Find out more

Go to the My Sky app or your MySky account online at  https://www.sky.com/mysky

 

Once logged in go to the Product settings area or https://www.sky.com/productsettings/streaming-tv/activate where you can enter your activation code.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: James484u

Re: How do you activate sky

I've tried going on the product services and it says page is restricted this is a nightmare 

This message was authored by: lettice

Re: How do you activate sky

Posted by a Superuser, not a Sky employee. Find out more

@James484u 

 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Addie15

Re: How do you activate sky

Hi there! Thank you for escalating this. We have sent an invite to @James484u.

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