0

Discussion topic: How do you activate sky

Reply
Avatar for James484u
Level 1 icon
What's this?
This message was authored by: James484u

Message posted on ‎13 Dec 2024 11:43 PM

How do you activate sky

I can't get sky it keeps saying go to sky/activate and that page won't come up
Report post
Post 1 of 7
1,337 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎14 Dec 2024 12:10 AM

Re: How do you activate sky

Posted by a Superuser, not a Sky employee. Find out more

@James484u  You've posted this in the Sky Q forum, however Sky Q doesn't get activated online.  Do you have Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 7
1,330 Views
0 Likes
Reply
Avatar for James484u
Level 1 icon
What's this?
Topic Author
This message was authored by: James484u

Message posted on ‎14 Dec 2024 05:13 AM

Re: How do you activate sky

Hi yes it's sky stream I havnt a clue what that's called I'm not tech savvy I'm geting old. Sorry

 

Report post
Post 3 of 7
1,305 Views
0 Likes
Reply
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎14 Dec 2024 05:30 AM

Re: How do you activate sky

Posted by a Superuser, not a Sky employee. Find out more

Go to the My Sky app or your MySky account online at  https://www.sky.com/mysky

 

Once logged in go to the Product settings area or https://www.sky.com/productsettings/streaming-tv/activate where you can enter your activation code.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 4 of 7
1,296 Views
0 Likes
Reply
Avatar for James484u
Level 1 icon
What's this?
Topic Author
This message was authored by: James484u

Message posted on ‎14 Dec 2024 05:42 AM

Re: How do you activate sky

I've tried going on the product services and it says page is restricted this is a nightmare 

Report post
Post 5 of 7
1,285 Views
0 Likes
Reply
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎14 Dec 2024 07:31 AM

Re: How do you activate sky

Posted by a Superuser, not a Sky employee. Find out more

@James484u 

 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 6 of 7
1,266 Views
Reply
Avatar for Addie15
Retired Staff Member icon
What's this?
This message was authored by: Addie15

Message posted on ‎14 Dec 2024 11:28 AM

Re: How do you activate sky

Hi there! Thank you for escalating this. We have sent an invite to @James484u.

Report post
Post 7 of 7
1,250 Views
0 Likes
Reply
Reply