Home screen program options not loading

[Gavin75]

On the main / home screen.  If you select the presented channel/show (e.g. football), the program will not load and it freezes until it resets.  I have to continuely go into the TV guide and select the channel that way.  It does the same when in the Playlist area too.

[Fothergill1]

Hi @Gavin75 and welcome to the forum.  Assuming it was working correctly it may just be a software glitch so I would try restarting the Glass/puck by going into Settings > System Management > Resets & Updates > Restart device.  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t be concerned when this happens.

[Gavin75]

Thank you for your reply, it's appreciated.  Unfortunately, it did not work.