Help required glass to stream

[rob240866]

Hi i have sky glass but its all paid up and im giving it to a family member and  moving to stream with a better tv.  . What do i need to do . Just reset the glass and buy another stream box ?

any help appreciated

[mikealanr]

Hi @rob240866 

So you will need to order a puck and remove your glass from your account as both won't work together unless you have whole home but only sky can remove a glass TV as the primary device.

See the following guide for primary device and for selling / gifting glass:

https://www.sky.com/help/articles/your-devices-sky-glass

https://www.sky.com/help/articles/buying-sky-glass-second-hand

MikeAlanR