Hi @Stuart69
I've not experienced any issues. I have a glass 4 pucks working of wifi. Broadband speed is only part of the story. The connection between your Puck and your router is just as important as between your router and your ISP. However you do need 25Mbps for HD and 30Mbps for UHD for each puck.
You don't say who your ISP is or what router etc, but most ISP routers try to do channel management automatically, so may have been fine for a while and then all of a sudden changed. The best thing for stability would be to use ethernet connection or homeplug or modify your router settings to use a static channel. You can check the speed you puck is getting via the connection test in settings within the netflix app.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
