Discussion topic: Having Trouble Activating Netfilx
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 10 Jul 2025 08:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Having Trouble Activating Netfilx
I have called sky and was given a weblink to take me to the netflix help guide but when trying to move onto the next step of the activation process I get a technical error. I tried this on my mobile whilst on the phone to sky and was later advised to try doing this on a different device which I have done tonight however I am still having the same issue. Can anyone advise on a potential solution for this or am I just not going to be able to use it whatsoever.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 10 Jul 2025 08:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Having Trouble Activating Netfilx
Can you please follow the advice for Sky Stream under this section within the linked Sky help article;
Activate Netflix on your Sky Glass TV or Sky Stream puck
https://helpforum.sky.com/t5/forums/replypage/board-id/sky-stream/message-id/54697
If after reading and following that advice, you are still stuck, come back here with any errors or messages and we will escalate onto the Sky Community messaging team.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 10 Jul 2025 08:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Having Trouble Activating Netfilx
I have already followed this several times it doesn't work. It comes up with a technical error, I.e not working properly hence my discussion point. I will just call up sky again as this needs to be escalated further to get to a solution
Message posted on 10 Jul 2025 08:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Having Trouble Activating Netfilx
I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 11 Jul 2025 11:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Having Trouble Activating Netfilx
Thanks for escalating this. We’ve sent RebMun an invite to chat.
Please be aware conversations automatically close if there is no response within 48 hours.
Lisa - Sky Tech Team Expert
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page