You can use your own packaging if you have anything suitable or you can phone Sky and ask for them to resend the returns packaging ( you should get an email from Sky when they have dispatched it and it usually turns up within 3-4 days, delivered by Royal Mail).
further info can be found here: https://www.sky.com/help/articles/return-tv-broadband
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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