Hav

[SHARON_mccalla]

Have not received our 2nd

puck

[Padam_Padam]

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@SHARON_mccalla wrote:

Have not received our 2nd

puck

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When did you order it? Have you checked the order tracking on your account? Did you order the Whole Home subscription at the same time? Did you actually order a puck and not just the subscription? You needed to have added a puck to the Whole Home order in order to receive one. 

[Jporch316]

Hi @SHARON_mccalla 

You can check what you ordered in the my sky mobile phone app