HBO missing

[Richard372]

HBO will only show an app on one out of my three pucks, tried a restart & refresh, also fault with Discovery + on the same two pucks but works fine on the third. Initial streaming on the fully working puck was with virgin broadband if that's a factor I'm not sure. 

[Jason-]

Hello Richard372,

Thanks for taking the time to join our Community and make your first post! 🥳

We're sorry you're having problems accessing HBO Max on some of your Pucks, with it only appearing on the one! I'll send you an invite to a private chat shortly and we can help you get things sorted.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-