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Discussion topic: Global player cutting out

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This message was authored by Psbaker82 This message was authored by: Psbaker82

Global player cutting out

Hello,

 

I got Sky Stream today so i am just getting my head arount it. 

One issue im having is when I listen to Global Player the stream cuts off after about 10-15 mins and I have to pause and play to get it going again.

 

Is this unique to me or is it a common issue? Is there a fix for it?

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Global player cutting out

Did you receive a inactivity warning on screen?

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Psbaker82
Topic Author
This message was authored by Psbaker82 This message was authored by: Psbaker82

Re: Global player cutting out

No, the screen doesn't change. Neither does the picture of the song playing now 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Global player cutting out

It doesn't appear on the screen for very long🤔

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Psbaker82
Topic Author
This message was authored by Psbaker82 This message was authored by: Psbaker82

Re: Global player cutting out

The screen doesn't go, the music stops playing but the screen stays the same. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Global player cutting out

So the Puck doesn't cut off .... the app stops outputting sound?

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Psbaker82
Topic Author
This message was authored by Psbaker82 This message was authored by: Psbaker82

Re: Global player cutting out

Yes and the noise comes back when you stop and start the stream again. 

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