Hi @Jo215
We are fellow customers not Sky support. You will need to provide more information than "just scrolled".
Have you followed the instructions as per this article: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-disney-plus
If the activation page is working you will need to contact Sky. Also note you can sign up directly with Disney and just sign in on Sky.
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
