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Discussion topic: Wind has ripped cable off house

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This message was authored by Bill53 This message was authored by: Bill53

Wind has ripped cable off house

The wind has ripped the sky cable off the wall of the house. It is partly attached and the service is not affected, but I want an engineer to come and reattach it before it comes off completely.

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Wind has ripped cable off house

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bill53  This is a customer helping customer forum and you are not addressing Sky.  You will need to call them about your issue.

 

If Sky is your mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wind has ripped cable off house

Posted by a Superuser, not a Sky employee. Find out more

@Bill53 

 

Stream doesn't use a 'sky cable'

 

If you are referring to a satellite dish cable then you'll need a current subscription to a Sky satellite television service before Sky will consider booking installer attendance (which realistically isn't going to be over the next few days)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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