2

This discussion topic has been answered Discussion topic: Freezing in standby mode

Reply
This message was authored by: Ed456

Freezing in standby mode

Keeps freezing in standby mode at least once a week 


Best Answers
This message was authored by: Fothergill1 Answer

Re: Freezing in standby mode

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ed456Your puck may just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON.  I would also turn OFF the overnight power saving.  It's worth a try to see if it helps.

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Fothergill1 Answer

Re: Freezing in standby mode

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ed456Your puck may just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON.  I would also turn OFF the overnight power saving.  It's worth a try to see if it helps.

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

Did this answer not help you?

Avatar for Ed456
Level 1 icon
Topic Author
This message was authored by: Ed456

Re: Freezing in standby mode

Will give it go thanks 

Reply