05 Feb 2025 09:28 PM
Keeps freezing in standby mode at least once a week
05 Feb 2025 10:00 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ed456Your puck may just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON. I would also turn OFF the overnight power saving. It's worth a try to see if it helps.
05 Feb 2025 10:00 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ed456Your puck may just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON. I would also turn OFF the overnight power saving. It's worth a try to see if it helps.
06 Feb 2025 10:41 AM
Will give it go thanks