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This discussion topic has been answered Discussion topic: Freezing in standby mode

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Message posted on ‎05 Feb 2025 09:28 PM

Freezing in standby mode

Keeps freezing in standby mode at least once a week 

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Message posted on ‎05 Feb 2025 10:00 PM

Re: Freezing in standby mode

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Hi @Ed456Your puck may just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON.  I would also turn OFF the overnight power saving.  It's worth a try to see if it helps.

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Superuser
This message was authored by: Fothergill1 Answer

Message posted on ‎05 Feb 2025 10:00 PM

Re: Freezing in standby mode

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ed456Your puck may just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON.  I would also turn OFF the overnight power saving.  It's worth a try to see if it helps.

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Message posted on ‎06 Feb 2025 10:41 AM

Re: Freezing in standby mode

Will give it go thanks 

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