@Russell39If Sky is you mobile provider you can phone them by dialling 150.
If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.
When calling Sky to get past the chatbot and speak to someone try answering the following:
Say about sky glass
Say it’s something else
Say NO when asked about using the web link
This should result in you being put through to an adviser.
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