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Discussion topic: Fault

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This message was authored by Russell39 This message was authored by: Russell39

Fault

Faulty puck please replace 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Fault

Posted by a Superuser, not a Sky employee. Find out more

@Russell39  If you believe it's faulty you need to call sky directly to request a replacement 

 

the forum can't do it for you as we're primarily a customer helps customer forum not sky support 

 

perhaps if you give full details of why you believe it to be faulty we may be able to help 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Russell39
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This message was authored by Russell39 This message was authored by: Russell39

Re: Faultwhat phone number do I ring?

What phone number do I ring to speak to a human?

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Faultwhat phone number do I ring?

Posted by a Superuser, not a Sky employee. Find out more

@Russell39If Sky is you mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

When calling Sky to get past the chatbot and speak to someone try answering the following:

 

Say about  sky glass

Say it’s something else

Say NO when asked about using the web link

 

This should result in you being put through to an adviser.

 

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