25 May 2024 02:41 PM
Faulty puck please replace
25 May 2024 02:49 PM - last edited: 25 May 2024 02:50 PM
Posted by a Superuser, not a Sky employee. Find out more@Russell39 If you believe it's faulty you need to call sky directly to request a replacement
the forum can't do it for you as we're primarily a customer helps customer forum not sky support
perhaps if you give full details of why you believe it to be faulty we may be able to help
27 May 2024 06:12 AM
What phone number do I ring to speak to a human?
28 May 2024 08:52 PM
Posted by a Superuser, not a Sky employee. Find out more@Russell39If Sky is you mobile provider you can phone them by dialling 150.
If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.
When calling Sky to get past the chatbot and speak to someone try answering the following:
Say about sky glass
Say it’s something else
Say NO when asked about using the web link
This should result in you being put through to an adviser.