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Message posted on ‎07 Apr 2025 12:14 PM

Extra puk

I have just ordered an extra puk for another room, I assume it comes with a remots as well,

it cost £39.95, is there a monthly charge as well

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Message posted on ‎07 Apr 2025 12:17 PM - last edited: ‎07 Apr 2025 12:29 PM

Re: Extra puk

Posted by a Superuser, not a Sky employee. Find out more

@Marg89  Every puck has it's own remote, do you have the Whole Home sub?  You need this to use more than 1 device (Glass TV/Puck).

 

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43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Message posted on ‎07 Apr 2025 12:17 PM - last edited: ‎07 Apr 2025 12:29 PM

Re: Extra puk

Posted by a Superuser, not a Sky employee. Find out more

@Marg89  Every puck has it's own remote, do you have the Whole Home sub?  You need this to use more than 1 device (Glass TV/Puck).

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Marg89

Message posted on ‎07 Apr 2025 12:26 PM

Re: Extra puk

Yes I have whole home

 

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Message posted on ‎07 Apr 2025 03:18 PM

Re: Extra puk

Posted by a Superuser, not a Sky employee. Find out more
@Marg89 wrote:

Yes I have whole home

 

If you already have Whole Home on your account, then there will be no additional fees aside from the £39.95 one-off payment that is required when taking out a Sky Stream puck.

Sky Stream, Sky Glass Air and Sky Broadband customer

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