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Message posted on ‎03 Apr 2024 11:11 PM

Error app is currently unavailable

When watching playback on some apps I get the error 'sorry this app is currently unavailable, please try again later. This is happening on 4, discovery+, BBC Player and has been going on for a few days.
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This message was authored by: MarkGoldsmith Answer

Message posted on ‎03 Apr 2024 11:25 PM

Re: Error app is currently unavailable

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the puck by turning it off at the plug for a couple of minutes?

 

Also how is it connected to the internet via Wifi or Ethernet?

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎03 Apr 2024 11:12 PM

Re: Error app is currently unavailable

Posted by a Superuser, not a Sky employee. Find out more
@Smileybev wrote:
When watching playback on some apps I get the error 'sorry this app is currently unavailable, please try again later. This is happening on 4, discovery+, BBC Player and has been going on for a few days.

@Smileybev you have posted this on the Sky Go forum - so which Sky TV system do you have?

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This message was authored by: Smileybev

Message posted on ‎03 Apr 2024 11:19 PM

Re: Error app is currently unavailable

Hi I'm a sky stream user....
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Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎03 Apr 2024 11:25 PM

Re: Error app is currently unavailable

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the puck by turning it off at the plug for a couple of minutes?

 

Also how is it connected to the internet via Wifi or Ethernet?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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Message posted on ‎04 Apr 2024 09:31 AM

Re: Error app is currently unavailable

Just tried to reboot again, leaving it off for longer this time...and it worked!  Thanks for your help.

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