Discussion topic: Error app is currently unavailable

This message was authored by: Smileybev · ‎03 Apr 2024

When watching playback on some apps I get the error 'sorry this app is currently unavailable, please try again later. This is happening on 4, discovery+, BBC Player and has been going on for a few days.

This message was authored by: MarkGoldsmith · ‎03 Apr 2024

Have you tried rebooting the puck by turning it off at the plug for a couple of minutes?

Also how is it connected to the internet via Wifi or Ethernet?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎03 Apr 2024

@Smileybev wrote:
When watching playback on some apps I get the error 'sorry this app is currently unavailable, please try again later. This is happening on 4, discovery+, BBC Player and has been going on for a few days.

@Smileybev you have posted this on the Sky Go forum - so which Sky TV system do you have?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: Smileybev · ‎03 Apr 2024

Hi I'm a sky stream user....

This message was authored by: MarkGoldsmith · ‎03 Apr 2024

Have you tried rebooting the puck by turning it off at the plug for a couple of minutes?

Also how is it connected to the internet via Wifi or Ethernet?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Smileybev · ‎04 Apr 2024

Just tried to reboot again, leaving it off for longer this time...and it worked! Thanks for your help.

Discussion topic: Error app is currently unavailable

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