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Discussion topic: England - New Zealand not available…

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This message was authored by: Si_dog

England - New Zealand not available…

Pay a fortune for sky and hot back to watch the rugby but no game available despite it being set to be added to playlist!!!  Emotional yes, because this is exactly why I left sky a few years ago and am going that way again.

 

anyone got any tips please?

 

we have streaming contract with multiple picks throughout the house (all have every other game but not England)

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This message was authored by: Si_dog

Re: England - New Zealand not available…

Great, so sky moved my message to another forum rather than responding or fixing the issue.  Not great

This message was authored by: TimmyBGood

Re: England - New Zealand not available…

Posted by a Superuser, not a Sky employee. Find out more

@Si_dog wrote:

so sky moved my message to another forum rather than responding or fixing the issue.  


'Sky' didn't move anything, nor will they respond here.  Getting on-demand content into the right format and location for subsequent playback may well take time: that's a distinct disadvantage over the previous satellite platforms with their local recording capability.

 

I'd think your post was relocated by another user to the Stream forum because you mentioned 'multiple picks' (sic)

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This message was authored by: MarkGoldsmith

Re: England - New Zealand not available…

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@Si_dog wrote:

so sky moved my message to another forum rather than responding or fixing the issue.  


'Sky' didn't move anything, nor will they respond here.  Getting on-demand content into the right format and location for subsequent playback may well take time: that's a distinct disadvantage over the previous satellite platforms with their local recording capability.

 

I'd think your post was relocated by another user to the Stream forum because you mentioned 'multiple picks' (sic)


Indeed, I've seen it take up to 24 hours for live programming to subsequently be made available on-demand.

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This message was authored by: Si_dog

Re: England - New Zealand not available…

Thanks Mark, I expect you're right.  Strange that the other games are all available for streaming which leads me to think it must be something to do with specific rights on the game.  

Sky do need to sort this out as availability is one of the key selling points of streaming

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