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Discussion topic: Disney plus sign in loop

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Avatar for DavCarr
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This message was authored by: DavCarr

Message posted on ‎30 Sep 2026 09:49 PM

Disney plus sign in loop

My Sky account shows “Disney+ Standard — Watch until 29/10/2026”, but Disney+ won’t activate.

On my Sky TV, I select Log in, scan the QR code and enter my Disney+ password. It then takes me to “Complete your subscription” and asks me to choose Premium, Standard or Standard with Ads.

Disney+ is also not showing under My Sky → Manage → App Subscriptions.

I don’t want to start another Disney+ subscription. Please can you check/re-provision the Disney+ entitlement and Sky/Disney+ account link on my Sky account?

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎30 Sep 2026 11:34 PM

Re: Disney plus sign in loop

Posted by a Superuser, not a Sky employee. Find out more

Hi @DavCarr 

 

No one here can check as this is a customer helps customer community. You will need to speak to sky for further assistance.

 

MikeAlanR 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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