Disney plus no longer loading

[Tazz23]

Have been trying to get onto disney plus since last night, it comes up with error 1026. I have refreshed the apps, restarted the device, unplugged everything and left it for a long time before plugging back in. Does anyone have any idea what could be wrong with it please (stream).

[LJB-C]

Hi there @Tazz23, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141