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Discussion topic: Discovery+ says country is wrong

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Avatar for Steve1938
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This message was authored by: Steve1938

Message posted on ‎27 Jul 2024 11:24 AM

Discovery+ says country is wrong

Tried to login to discovery+, says I need to login from where the acct was created. Check VPN, password. Nothing. Can't even cancel & start again. Discovery + help is useless; waiting 2hrs for human feedback on the chat. Any ideas?

 

steve

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎27 Jul 2024 12:18 PM

Re: Discovery+ says country is wrong

Posted by a Superuser, not a Sky employee. Find out more

@Steve1938 

 

Who is your ISP, and do you use a router with VPN capabilities?

 

If you carry out a 'where is my IP address' Google search, what result does that give?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Steve1938

Message posted on ‎27 Jul 2024 02:49 PM

Re: Discovery+ says country is wrong

ISP is Sky

 

IP says UK, London. I'm in Belfast but still UK.

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