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This discussion topic has been answered Discussion topic: Discovery plus no longer recognises my email address

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This message was authored by: LouM2912

Discovery plus no longer recognises my email address

Today when I clicked on a show I was watching on Discovery plus, instead of going straight in as normal it asked me to log in. When I put in my email address, the same one for Sky login,it says email address not recognised. I went to Discovery plus support who couldnt find it either?? They said to contact Sky. I checked the link they sent me and it said my Sky account and Discovery plus accounts are already linked. I cant sign in with tv code as it brings me back to email signin. I rebooted Sky puck and tried on tv and on phone. Same error! This happen to anyone else?


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This message was authored by: Hunter2660 Answer

Re: Discovery plus no longer recognises my email address

Can you sign in using Discovery+ on your browser, or an app if you have a smart TV? If you can't I suspect you are using the incorrect email address.

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This message was authored by: Hunter2660 Answer

Re: Discovery plus no longer recognises my email address

Can you sign in using Discovery+ on your browser, or an app if you have a smart TV? If you can't I suspect you are using the incorrect email address.

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This message was authored by: LouM2912

Re: Discovery plus no longer recognises my email address

Thank you will try this!!

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