0

Discussion topic: Discovery plus login

Reply
This message was authored by Dawn432 This message was authored by: Dawn432

Discovery plus login

For the past month when I go onto discovery plus it keeps asking me to sign in why is this happening as its never done it b4 it let's me watch 1 programme then when I go on to another programme it asks me to scan the code again 

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr

Re: Discovery plus login

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dawn432 

 

Try unplugging your Glass from the mains for a few minutes and powering back on. If that doesn't work try refreshing your apps in settings > system management> resets and updates.

 

Note this can take 24 hours. Failing this you will need to contact Sky customer support (we are fellow subscribers) or discovery for further support.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion