So when watching live TV ie the football the screen freezing all the time or the talk is on and scrf

[Sharron1970]

Our screen just freezing constently when live play, catchup is fine 

[Nigelb1972]

It's possible that you're experiencing bandwidth issues. Open the Netflix app and run a speed test to see what speeds you're getting at your puck. Sky quote around 25mbps for HD but if you're close to this, you could have issues