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Discussion topic: Delivery times

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This message was authored by: Aa33

Delivery times

Anyone have any idea on delivery times for sky stream? Ordered mine at 7pm yesterday and still not heard anything about delivery? Falls under the next day catergory but nothing from sky or dpd? Also are credit checks performed before they send out stuff? 

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This message was authored by: GD1

Re: Delivery times

Posted by a Superuser, not a Sky employee. Find out more

@Aa33  Delivery times are listed here https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stre...

 

If ordered by 9pm Mon to Thu it's normally next day.

 

What does your order tracker show?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Aa33

Re: Delivery times

Order tracker just shows that it's been ordered, nothing other than that 

This message was authored by: lettice

Re: Delivery times

Posted by a Superuser, not a Sky employee. Find out more

All the delivery information is here for Sky Stream.

 

https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stre...

 

There is no credit check for Sky Stream that you have to wait for, before a delivery, that is for a Sky Glass TV loan agreement.

 

 

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This message was authored by: Aa33

Re: Delivery times

Okay thank you, I ordered within the criteria for next day delivery, this isn't important but just haven't heard anything at all, went into my sky app and on my orders is just says order placed on 27/01/24 and below that activation is due 

This message was authored by: lettice

Re: Delivery times

Posted by a Superuser, not a Sky employee. Find out more

If you can wait till mid morning and you still have had no dpd conformation, come back here and we can escalate to the Sky community messaging team to have a look for you.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: Aa33

Re: Delivery times

Oh okay that's great thank you very much 

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