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Discussion topic: Deliveries

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Avatar for Annie119
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This message was authored by: Annie119

Message posted on ‎04 Sep 2025 07:56 PM

Deliveries

I ordered sky stream puck this afternoon but I've heard nothing about a delivery I've tried on my sky app to set it up putting in my postcode but it's not letting me. So I don't know if my order has gone through

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎04 Sep 2025 08:58 PM

Re: Deliveries

Posted by a Superuser, not a Sky employee. Find out more

Hi @Annie119 

 

See: https://www.sky.com/help/articles/track-sky-order

 

However you should have received email confirmation. Order tracking will require you to create a Sky ID. If this isnt working you will need to call sky as we are fellow customers on the community.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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