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Discussion topic: Darts

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This message was authored by: beckyWADE22

Darts

Why can I not watch darts, I have missed Mondays darts and today Tuesday it's no where to be seen. Why does sky have these issues with darts? When darts is on ITV there is no issues

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This message was authored by: MarkGoldsmith

Re: Darts

Posted by a Superuser, not a Sky employee. Find out more

@beckyWADE22 wrote:

Why can I not watch darts, I have missed Mondays darts and today Tuesday it's no where to be seen. Why does sky have these issues with darts? When darts is on ITV there is no issues


Did you add the darts to your playlist or are you looking for the on-demand replay?

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This message was authored by: beckyWADE22

Re: Darts

Both! Any i just want to catch up on what I've missed 

This message was authored by: MarkGoldsmith

Re: Darts

Posted by a Superuser, not a Sky employee. Find out more

There is typically a delay with the content being up on VOD, typically for sports events I've noticed it takes about 24 hours from the completion of the event for it to appear on VOD, however if you have added the darts to your playlist you should have access to the cloud recording via your playlist.

 

What do you see when you select the darts from your playlist? ( if you are able to upload a photo of the screen you see that may help with further advice).

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: beckyWADE22

Re: Darts

I havent got it added to playlist so I will do that. But as for when I try to find it all I see is day 1 afternoon session day 1 evening session day 2 afternoon day evening seni finals etc

This message was authored by: MarkGoldsmith

Re: Darts

Posted by a Superuser, not a Sky employee. Find out more

@beckyWADE22 wrote:

I havent got it added to playlist so I will do that. But as for when I try to find it all I see is day 1 afternoon session day 1 evening session day 2 afternoon day evening seni finals etc


That will be the issue, If you haven't added it to the playlist you need to wait for Sky to upload it to on-demand, which could take up to 24 hours from the time the sessions finishes. That would mean that Monday night's sessions would likely be available by 10 or 11 pm today, with Tuesday's session likely available Wednesday night on-demand.

 

You need to add to the playlist so you can get a cloud recording which will allow you to watch it whenever you want and not have to wait for the VOD to be uploaded by Sky.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: beckyWADE22

Re: Darts

Thanks j will try that 

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