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Discussion topic: Continually freezing and error message there is a technical fault. Please try later

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This message was authored by Sheila10 This message was authored by: Sheila10

Continually freezing and error message there is a technical fault. Please try later

Sky stream is continually either freezing or showing blank screen with message : There is a technical fault. Please try later

 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Continually freezing and error message there is a technical fault. Please try later

Posted by a Superuser, not a Sky employee. Find out more

Have you tried unplugging it for a couple of minutes?

 

if that doesn't help , how do you have it connected to the internet via WiFi or Ethernet cable? 

Sky Stream and Sky Broadband customer

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Continually freezing and error message there is a technical fault. Please try later

What is the connection speed between your router and Puck?

 

You measure that using the Netflix Network Check on your Puck😉

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Continually freezing and error message there is a technical fault. Please try later

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

What is the connection speed between your router and Puck?

 

You measure that using the Netflix Network Check on your Puck😉


Assuming of course the Netflix app will open 😀

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Continually freezing and error message there is a technical fault. Please try later

If it doesn't open then there is an issue that should be reported to Sky nott the Sky Community Discussion forums🤔

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