14 Mar 2024 08:04 PM
Sky stream is continually either freezing or showing blank screen with message : There is a technical fault. Please try later
I
14 Mar 2024 08:12 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried unplugging it for a couple of minutes?
if that doesn't help , how do you have it connected to the internet via WiFi or Ethernet cable?
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15 Mar 2024 09:33 AM
What is the connection speed between your router and Puck?
You measure that using the Netflix Network Check on your Puck😉
15 Mar 2024 09:44 AM
Posted by a Superuser, not a Sky employee. Find out more
@Exiled-in-HH wrote:What is the connection speed between your router and Puck?
You measure that using the Netflix Network Check on your Puck😉
Assuming of course the Netflix app will open 😀
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15 Mar 2024 11:25 AM
If it doesn't open then there is an issue that should be reported to Sky nott the Sky Community Discussion forums🤔