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Discussion topic: Connection delay - sky stream Puck

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This message was authored by: Jonny001

Message posted on ‎18 Dec 2023 02:08 PM

Connection delay - sky stream Puck

Hi I've recently moved over to sky stream and encountering problems with the network connection.

 

Everytime I turn on my Puck it takes a few mins to connect to my WiFi and Internet. Is this issue unique to me? It's quite frustrating so I was wondering if it was an issue with my Puck. My broadband speed is quick and it's located in the same room as the router. Grateful for any responses, thanks 

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This message was authored by: Fothergill1

Message posted on ‎18 Dec 2023 03:02 PM

Re: Connection delay - sky stream Puck

Posted by a Superuser, not a Sky employee. Find out more

@Jonny001 Have a look at your Settings > Start up & Standby menu and check the Networked Standby mode  it is turned ON.  This stops the puck losing the network connection when it goes into standby.  I also turned off the overnight power savings.

 

This resolved a similar problem for me 😀

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