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This discussion topic has been answered Discussion topic: I have changed from Sky W to Sky Stream. Do I need to return the Sky W box. If so, how do I do that?

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Message posted on ‎18 Dec 2023 02:09 PM

I have changed from Sky W to Sky Stream. Do I need to return the Sky W box. If so, how do I do that?

I have changed from Sky W to Sky Stream. Do I need to return the Sky W box. If so, how do I do that?

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Message posted on ‎18 Dec 2023 02:15 PM

Re: I have changed from Sky W to Sky Stream. Do I need to return the Sky W box. If so, how do I do t

Posted by a Superuser, not a Sky employee. Find out more

@Bronzeripley  I presume you mean Sky Q not Sky W?

 

Sky send out packaging after the 31 day coo, off elapses, you should expect return packaging in 6 weeks or so.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎18 Dec 2023 02:15 PM

Re: I have changed from Sky W to Sky Stream. Do I need to return the Sky W box. If so, how do I do t

Posted by a Superuser, not a Sky employee. Find out more

@Bronzeripley  I presume you mean Sky Q not Sky W?

 

Sky send out packaging after the 31 day coo, off elapses, you should expect return packaging in 6 weeks or so.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Bronzeripley

Message posted on ‎18 Dec 2023 02:24 PM

Re: I have changed from Sky W to Sky Stream. Do I need to return the Sky W box. If so, how do I do t

Oh yes, fat fingers. Sky Q. Thank you for the reply. Much appreciated. 

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