Connection Issue on Ethernet and WIFI

[FluffyFox]

Recently upgraded my broadband, and since my Sky Puck will not go online with it, I factory reset it and now can't set up due to no internet. 

I tried both ethernet and wifi and both same issue not connection "We can't connect to your internet." My internet is working perfectly fine on all over devices. 

[Dazzasky]

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@FluffyFox wrote:

Recently upgraded my broadband, and since my Sky Puck will not go online with it, I factory reset it and now can't set up due to no internet. 

I tried both ethernet and wifi and both same issue not connection "We can't connect to your internet." My internet is working perfectly fine on all over devices. 

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Reboot your router to see if that fixes it @FluffyFox