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Discussion topic: Complaint

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This message was authored by: Yas11

Complaint

I've been trying to make a complaint to sky. But not successful instead they off a chat and got cut off on line. Complaint not resolved but sky says they tried to contact me which they didn't and the chat is close. I want to get proper complaint procedure. As I called sky various times but not successful instead 

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This message was authored by: GD1

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more

@Yas11  Try https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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