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Discussion topic: Complaint
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This message was authored by: Yas11
Message posted on 03 Sep 2026 01:34 PM
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Complaint
I've been trying to make a complaint to sky. But not successful instead they off a chat and got cut off on line. Complaint not resolved but sky says they tried to contact me which they didn't and the chat is close. I want to get proper complaint procedure. As I called sky various times but not successful instead
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 03 Sep 2026 01:35 PM
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Re: Complaint
@Yas11 Try https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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