Compensation for lip synch problems on Sky Stream?

[charliedawg]

Now that Sky claim to have fixed the lip synching problem on Sky Stream - are users going to be compensated  for putting up with this annoying fault for months?

[GD1]

@charliedawg  No one on the community can tell you if that will happen, you'll need to call Sky to discuss this.

[DantheSwan]

I contacted Sky regarding this for the audio issues and the pixelation issues on every channel, they wanted to give me one month free but I've declined 

I'm wanting all five months service cost refunded and my contract cancelled without penalty 

I know I can leave the contract penalty free anyway so that's no issue but I'm currently in contact with  Centre for Effective Dispute Resolution.

I've pointed them to the 46 page thread discussing Sky's incompetence and expect full compensation soon

[charliedawg]

Many thanks for your helpful response.