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Discussion topic: Discovery plus

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Keith112
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This message was authored by Keith112 This message was authored by: Keith112

Discovery plus

‎17 Nov 2024 02:53 PM

I can no longer receive Dicovery. It  keeps asking me to upgrade my pass. My sky stream contract already includes Discovery.

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mikealanr
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Superuser
This message was authored by mikealanr This message was authored by: mikealanr

Re: Discovery plus

‎17 Nov 2024 04:19 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Keith112 

 

If you have just moved to Stream from Q you need to reactivate your subscription as per these instructions: https://www.sky.com/help/articles/discovery-plus

 

If you have been watching on stream previously, is the subscription showing in Sky marketplace?

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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