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Discussion topic: Discovery plus

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Avatar for Keith112
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This message was authored by: Keith112

Message posted on ‎17 Nov 2024 02:53 PM

Discovery plus

I can no longer receive Dicovery. It  keeps asking me to upgrade my pass. My sky stream contract already includes Discovery.

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎17 Nov 2024 04:19 PM

Re: Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

Hi @Keith112 

 

If you have just moved to Stream from Q you need to reactivate your subscription as per these instructions: https://www.sky.com/help/articles/discovery-plus

 

If you have been watching on stream previously, is the subscription showing in Sky marketplace?

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Keith112

Message posted on ‎19 Nov 2024 08:13 PM

Re: Discovery plus

Thanks for the information. After hours going round in circles I've not been able to sort it out and I've run out of patience. Thanks again for trying to help me

Keith

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This message was authored by: Keith112

Message posted on ‎20 Nov 2024 04:34 PM

Re: Discovery plus

Glad to tell you I finally sorted my Discoveryplus.

Thanks again for your help

Keith

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