Discussion topic: Discovery plus

This message was authored by: Keith112 · ‎17 Nov 2024

I can no longer receive Dicovery. It keeps asking me to upgrade my pass. My sky stream contract already includes Discovery.

This message was authored by: mikealanr · ‎17 Nov 2024

Hi @Keith112

If you have just moved to Stream from Q you need to reactivate your subscription as per these instructions: https://www.sky.com/help/articles/discovery-plus

If you have been watching on stream previously, is the subscription showing in Sky marketplace?

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Keith112 · ‎19 Nov 2024

Thanks for the information. After hours going round in circles I've not been able to sort it out and I've run out of patience. Thanks again for trying to help me

Keith

This message was authored by: Keith112 · ‎20 Nov 2024

Glad to tell you I finally sorted my Discoveryplus.

Thanks again for your help

Keith

Discussion topic: Discovery plus

Discovery plus

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