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Discussion topic: Colour inverted after update.

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This message was authored by Apollo23 This message was authored by: Apollo23

Colour inverted after update.

Hi,

 

Had the same issues with the update/not turning on. We've managed to get through set up but as soon as the software updated all the colours on the TV have inverted, like looking at a negative photo. I'll attach a pic. 

Was absolutely fine right until the update so don't think it's a hardware issue. Tried unplugging overnight/reset. 

 

Any ideas?

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Apollo23
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This message was authored by Apollo23 This message was authored by: Apollo23

Re: Colour inverted after update.

1000044413.jpg

This message was authored by GD1 This message was authored by: GD1

Re: Colour inverted after update.

Posted by a Superuser, not a Sky employee. Find out more

@Apollo23  Not seen this issue on my TV, have you tried to do the following:

 

Tr a different HDMI input on the TV ?   If you have something like UHD colour or similar which enables HDR try turning it off.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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