For some reason my sky stream has recently popped up asking me to check or upgrade my subscription when trying to watch sky cinema. The issue lies in the fact that I already have a sky cinema subscription. What can I do to resolve this?
Posted by a Superuser, not a Sky employee. Find out more
@Shanesmith wrote: For some reason my sky stream has recently popped up asking me to check or upgrade my subscription when trying to watch sky cinema. The issue lies in the fact that I already have a sky cinema subscription. What can I do to resolve this?
Do you have the UHD subscription and if not are you trying to view an UHD movie @Shanesmith
Posted by a Superuser, not a Sky employee. Find out more
Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
