Channel5 access

[BB15]

Unable to access channel 5 I followed instructions  on tv shows a code which I should use on my phone after inputting channel5.com/activate. But there's nowhere to input the code it goes straight to a sign in page. But will not recognise my password even after trying to renew it. Never had a problem before today. Driving me mad. 

[Anonymous]

Channel 5 are going through a rebrand to 5 at the moment so I wonder if somethings been affected their end. 

However for me I can get past the login screen and then it allows me to input a code from the TV. 

Could you try making a new account?

[lettice]

That is odd, the change of the app from My5 to the 5 branded app, should not have logged you out.

Have you recently been using the My5 app on your Sky Stream?

If you have not used it at all for over a month, it does tend to log you out.

Have you tried logging in on another web browser with your known userid and password?

[BB15]

Thank you I tried it and it just said I was already registered.  I'll try again 

[TEL6]

Me too I have the same problems

[Br18q]

Joining today. Hi everyone

[Haims-]

Im trying to watch Rumour on channel 5

[Doesntmatter1]

Im having the same problem..it just prompts me to reset password all the time which I don't need to do. Why won't it allow you pass the log in. Driving me mad.