0

Discussion topic: Channel 4 not marking as "Watched"

Reply
This message was authored by bluecandylover This message was authored by: bluecandylover

Channel 4 not marking as "Watched"

Hi there!

 

I've started watching a soap on Channel 4, but it's not being marked as watched in the playlists so it's making keeping tracks of episodes I've watched difficult.

 

I'm new to Stream so is this a comman feature?

 

Thanks 

Reply

All Replies

This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Channel 4 not marking as "Watched"

@bluecandylover 

It's a 'feature' which sadly doesn't work properly. It might one day... but don't hold your breath. 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Channel 4 not marking as "Watched"

Posted by a Superuser, not a Sky employee. Find out more

@bluecandylover It seems to have got worse lately with Ch4 programmes. One of the problems it causes is the programmes won't drop off the Continue Watching rail as it thinks you are still watching them.

 

I have Inside the RAF (S1:E4) and Rig 45 (S2:E5) both stuck on the rail and no matter what I have tried they are still there even though I have watched episodes after the stuck ones.  In fact in both cases I have watched to the end of the series.

 

Like @SlenderRobert.. says don't hold your breath.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Channel 4 not marking as "Watched"

Posted by a Superuser, not a Sky employee. Find out more

Like yourselves I'm also stuck with all 4 content which has been fully watched,also

from last week any new all 4 stuff I'm watching has completly stopped tracking 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Channel 4 not marking as "Watched"

I've just tried watching a few things on the Channel 4 app on my Apple TV box to see if there's an issue at their end but it's working fine. All the shows I watched have appeared in the Up Next rail immediately with correct 'continue watching' information from the point I left them. 

It's definitely an issue with Sky. 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Channel 4 not marking as "Watched"

Posted by a Superuser, not a Sky employee. Find out more

@SlenderRobert plus of course ATV have an excellent and simple system for removing unwanted items from the Up Next rail 😀

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Channel 4 not marking as "Watched"


@Fothergill1 wrote:

@SlenderRobert plus of course ATV have an excellent and simple system for removing unwanted items from the Up Next rail 😀


Indeed! 😁

This message was authored by Deedee36 This message was authored by: Deedee36

Re: Channel 4 not marking as "Watched"

Posted by a Superuser, not a Sky employee. Find out more

@KevNewMedia im not sure if I reported the all4 issue whereas it has completly stopped tracking to yourself last week or not but it seems to becoming a bit more widespread 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by KevNewMedia This message was authored by: KevNewMedia

Re: Channel 4 not marking as "Watched"

Posted by a Sky employee

Thanks for this @bluecandylover @Deedee36 @SlenderRobert @Fothergill1 

 

I'll get the problem raised, if it hasn't already been spotted.

 

 

Thanks
Kev
Community Manager
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Channel 4 not marking as "Watched"

Posted by a Superuser, not a Sky employee. Find out more

Thanks @KevNewMedia 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by Key2 This message was authored by: Key2

Re: Channel 4 not marking as "Watched"

I am also having this issue! New programmes aren't being added and old programmes (that have been watched to the end) are staying on there! Same with ITV. It's driving me nuts 😂

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion