26 Sep 2023 01:57 AM
Hi there!
I've started watching a soap on Channel 4, but it's not being marked as watched in the playlists so it's making keeping tracks of episodes I've watched difficult.
I'm new to Stream so is this a comman feature?
Thanks
26 Sep 2023 07:41 AM
It's a 'feature' which sadly doesn't work properly. It might one day... but don't hold your breath.
26 Sep 2023 12:23 PM
Posted by a Superuser, not a Sky employee. Find out more@bluecandylover It seems to have got worse lately with Ch4 programmes. One of the problems it causes is the programmes won't drop off the Continue Watching rail as it thinks you are still watching them.
I have Inside the RAF (S1:E4) and Rig 45 (S2:E5) both stuck on the rail and no matter what I have tried they are still there even though I have watched episodes after the stuck ones. In fact in both cases I have watched to the end of the series.
Like @SlenderRobert.. says don't hold your breath.
26 Sep 2023 12:26 PM
Posted by a Superuser, not a Sky employee. Find out moreLike yourselves I'm also stuck with all 4 content which has been fully watched,also
from last week any new all 4 stuff I'm watching has completly stopped tracking
26 Sep 2023 12:35 PM
I've just tried watching a few things on the Channel 4 app on my Apple TV box to see if there's an issue at their end but it's working fine. All the shows I watched have appeared in the Up Next rail immediately with correct 'continue watching' information from the point I left them.
It's definitely an issue with Sky.
26 Sep 2023 12:40 PM
Posted by a Superuser, not a Sky employee. Find out more@SlenderRobert plus of course ATV have an excellent and simple system for removing unwanted items from the Up Next rail 😀
26 Sep 2023 12:44 PM
@Fothergill1 wrote:@SlenderRobert plus of course ATV have an excellent and simple system for removing unwanted items from the Up Next rail 😀
Indeed! 😁
26 Sep 2023 01:03 PM
Posted by a Superuser, not a Sky employee. Find out more@KevNewMedia im not sure if I reported the all4 issue whereas it has completly stopped tracking to yourself last week or not but it seems to becoming a bit more widespread
26 Sep 2023 01:32 PM
Posted by a Sky employeeThanks for this @bluecandylover @Deedee36 @SlenderRobert @Fothergill1
I'll get the problem raised, if it hasn't already been spotted.
26 Sep 2023 01:37 PM
Posted by a Superuser, not a Sky employee. Find out moreThanks @KevNewMedia
26 Sep 2023 07:01 PM
I am also having this issue! New programmes aren't being added and old programmes (that have been watched to the end) are staying on there! Same with ITV. It's driving me nuts 😂